Great Big Smiles Orthodontics.

Website Privacy Policy

Thank you for visiting our website. Great Big Smiles Orthodontics is committed to respecting your online privacy. The following privacy policy sets forth how we collect, use, and protect personal information collected at this site. Please read the entire privacy policy before using the site or submitting any of your personal information. When you use the site, you are accepting the practices described in this policy. The privacy practices may be changed in the future. Any changes will be posted and will only apply to activities and information in the future, not retroactively. Please review the privacy policy every time you visit our site to understand how personal information you provide will be used.

1. What Information is Collected
We collect personal information only when voluntarily submitted by our visitors. This information may include:

• Personal Identification Information: Names, phone numbers, email addresses, and mailing addresses provided via web forms, appointment requests, or patient portals.
• Technical Information: IP addresses, browser types, and operating systems collected automatically when you browse our site.

2. How User Data is Used
The information you provide is used to fulfill your specific requests, manage your orthodontic care, and improve our services. Specifically, your data may be used to:

• Schedule and manage appointments.
• Send you important updates regarding your treatment.
• Send SMS/text messages for appointment reminders, billing, or general inquiries (only if you have opted in).
• Respond to customer service requests and support needs.

3. SMS Opt-In Details & Text Messaging
By providing your phone number and checking the consent box on our web forms, you are agreeing to receive text messages from Great Big Smiles Orthodontics. Message and data rates may apply. Message frequency varies.

• Opt-Out: You may opt out of receiving SMS text messages at any time by replying STOP to any of our messages.
• Help: For assistance, reply HELP to any of our messages or call us directly at 480-948-4200.

4. Shared Information & Mobile Info Sharing Statement
We respect your privacy and fiercely protect your data. We may share information with government agencies or companies assisting us in fraud prevention or investigation when permitted or required by law. We also use trusted third-party service providers to help us operate our business (e.g., website hosting, email services, patient management software), and they are granted access to personal information only to perform their specific duties.

Crucial SMS Policy: We will not sell, rent, or share your personal information with any unaffiliated third parties for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookie & Tracking Practices
Our website uses “cookies” and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device to gather statistical information about site traffic, remember your preferences, and improve website functionality. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

6. Data Security and Handling
We implement a variety of industry-standard security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

7. User Rights
You have the right to access, correct, update, or request the deletion of your personal information at any time. If you wish to review or change the data we have on file for you, or withdraw your consent for certain communications, please contact us using the information provided below.

8. Collective Data
Occasionally, we may collect statistical and non-personal information about the use of the site. This information may include how many visitors visit a specific page on the site, how long they stay there, and which hyperlinks they visit. We collect this information to determine which areas of the site are most popular and where to enhance the site for our visitors. This collective data may be used to describe the use of our site to third parties or in response to a government request. However, this data will not personally identify you.

9. Links to Other Sites
While visiting our site, it is possible that you could be directed (via hyperlink or other means) to other sites that are outside of our control. These other websites may send their own cookies to visitors, collect data, or solicit your personal information. It is important that you read the privacy policies of these other sites before using them. We are not responsible for the privacy practices of other websites and cannot guarantee the security of any personal information collected on those other sites.

10. Contact Us
We reserve the right to make changes to our privacy policy. Any changes to this privacy policy will be posted here. If you have any questions, concerns, or requests regarding our Privacy Policy or your data, please contact us at:

Great Big Smiles Orthodontics
7032 E Cochise Rd, Ste 100
Scottsdale, AZ 85253
480-948-4200